SmartReader is a qualitative Text- Analysis Tool that you can use to generate deeper insights from open ends. SmartReader gives you the freedom to classify your survey results, emails, tickets, customer feedback etc. into custom themes. With SmartReader you can explore the story behind your data. You can find the sentiments of your users and identify customers at risk as well as happy customers.
Articles in this section
- What is SmartReader?
- Who should use SmartReader?
- Why do I need to train a project on my data?
- How can I use the API key provided?
- How long does it take for a project to become trained on the data?
- Can I change the themes after setting them?
- What if I accidentally close the browser while training is still going on?
- How many rows can I analyse in the free account?
- Is there a demo available? How can I test SmartReader?
- If I already have a ParallelDots account, can I use it for SmartReader also?